Management rant
This is a rant, yes, I admit that. I probably should stop being shocked but I still keep being surprised. One would think that after decades of management research and studies, and after decades of professional work, people would learn what works and what does not work. Au contraire… Even at large corporations one can find multiple instances where resources are shuffled on eve of deadlines, for example. Huh? Imagine a Boeing-777. Imagine that it’s literally minutes away from landing, with flaps down, with landing gear activated, and such. Suddenly the tower makes the call: “John and Jack! Switch seats, John will take over the landing process, Jack will be on standby!” Would you be comfortable being on that plane?
Really, I don’t care what project management methodology we’re talking about. There are a gazillion certification programs, be it PMP, PMI, etc. It all boils down to common sense, experience, and again, common sense. One can know nuclear physics ice cold, for example, yet act as a complete moron. No training, no education, no money can replace common sense.
Another thing that rather boils my blood. If you’re a manager with direct reports, e.g. people reporting to you, you must ensure that your subordinates:
- Are in appropriate environment (think of it as the fertile soil) - with appropriate team members, appropriate responsibilities, appropriate processes.
- Are given space and opportunity to grow. The moment you sense that one of your subordinates feels out of place or feels intellectually under-challenged - immediately attack the core issue! The range of solutions is great, but a solution must be decided upon and acted upon resolutely. Nothing is worse for the team morale than demoralized, brooding employees who feel ignored, underappreciated, and dumbed down. The productivity of employees is at its highest when they’re intellectually challenged, motivated, and feel part of the team. Period.
In other words, select appropriate plants to grow in appropriate soil. Otherwise, make the soil appropriate for the target plant. Plant a cactus in moist soil, and it will die. Plant a birch in desert, and it will die.
Communication. It’s both the boon and bane in management and companies. Time and time again I come across the same problem: lack of communication leads to deterioration in teamwork, which leads to isolation of an employee, which leads to sagging morale, which leads to neglect of project(s), which leads to crises, which leads to dismissing or reshuffling of the employee(s). Too much communication = distraction from the high priority tasks. Too little communication = disaster (unless you’re a scientist and single-handedly work on your obscure experiment).
What else? Politics! But that deserves a separate book in itself (I highly recommend this book by Joel R. DeLuca, Political Savvy: Systematic Approaches to Leadership Behind the Scenes, available here at Amazon.com.
I’ll stop now, and think about my own company, and think about the future plans.